Huawei reportedly discontinues Xiaoyi Help agent support for new devices in HarmonyOS 7.0, IT Home reports
Reported by IT Home · not yet confirmed by the company or a second independent outlet. We update this page when it is.
Huawei's Xiaoyi Help agent will no longer support devices added after HarmonyOS 7.0, IT Home reported on October 3, 2026. Devices supported under HarmonyOS 6.0 can continue using the agent, and personal skills and scheduled tasks remain usable after upgrading to HarmonyOS 7.0.
China context
- Original name
- 小艺帮帮忙智能体
- Outside China
- Not stated in the sources yet
- Claims
- Company-reported; not yet independently evaluated
Translated from Chinese. Quotes and facts link to the original sources.
Huawei's Xiaoyi Help agent, introduced as an exploratory agent on HarmonyOS 6.0, will not support devices added after the HarmonyOS 7.0 update due to business adjustments, according to Huawei's official website as reported by IT Home. Devices that were supported during HarmonyOS 6.0, including Mate 80, Mate 70, Mate 60, Mate X7, Mate X6, Mate X5, Pura X, and Pura X Max series, can continue using the agent. Personal skills and scheduled tasks will remain available after upgrading to HarmonyOS 7.0. For unsupported devices, data cloning of the agent, personal skills, and scheduled tasks is not possible.
The Xiaoyi Help agent is an application-control agent that supports controlling more scenarios and can be found in the agent conversation list or searched in the agent plaza. The change limits the agent's availability to devices that were supported under HarmonyOS 6.0, preventing expansion to new devices on HarmonyOS 7.0.
Huawei device owners who upgrade to HarmonyOS 7.0 on previously unsupported hardware lose access to the Xiaoyi Help agent and cannot clone its data, reducing the agent's reach and potentially pushing users toward alternative assistant features.
The discontinuation may affect user retention for Huawei's assistant ecosystem, as the Xiaoyi Help agent's application-control capabilities are limited to older devices. This could impact Huawei's strategy for promoting HarmonyOS 7.0's new features.
A verifiable next signal is whether Huawei announces a replacement agent or updates the Xiaoyi Help agent's support list in future HarmonyOS releases. Another signal is user feedback on Huawei's official forums regarding the discontinuation.